Frequently asked questions
How does Telepsychiatry work?
Telepsychiatry is a psychiatric service similar to an outpatient appointment with a psychiatric provider with the exception of being hosted on a HIPPA compliant video conferencing software instead of a face to face interaction.
Do I have the option of meeting the psychiatric provider in person?
If you live in the Jacksonville FL area then yes.
What equipment do I need to utilize the telepsychiatric service?
Fast internet, a PC or Mac with Google Chrome and a webcam. Less ideally, a smartphone on WiFi with the Google Meet App. We will send you an email, you open the link and you are good to go!
Do you accept health insurance?
No. We have opted to simplify our practice and pass the savings on to our patients. For those without coverage you will find us to be your cost effective solution. You pay for insurance and want to use it. That makes sense. If you have a high deductible plan or want/need to maintain medical record confidentiality please review our pricing and come to the conclusion that works best for you. You may very well find us to be extremely competitive and eliminate the constraints, limitations and record retention imposed by insurance carriers.
We do not take health insurance at this time, including Medicare and Medicaid. We will however assist with paperwork to file with your insurance for reimbursement if you have eligible out of network coverage.
What are your rates?
Initial discounted rates for services:
Follow up medication management (in person or telepsychiatry): $110
- If you call during normal business hours with routine questions or to make or cancel an appointment you will not be charged anything. Although, if you call after business hours with a question you will be billed for my time, please refer to crisis policy.
- If you have a medical emergency after business hours you will always be advised to call 911 for immediate treatment.
- We also offer an open schedule which is designed to accommodate immediate needs.
Why don't you accept health insurance?
Telepsychiatric Bridge Services strives to provide the best possible care without the interference of insurance carriers. We want to maintain your privacy as well as provide care based on your needs not that of insurance coverage or opinion.
Where can I download your patient intake forms?
They can be accessed on the forms tab of the website. I have included hyperlinks below for easy navigation:
What are the advantages of telepsychiatry?
Telepsychiatry allows for psychiatric services to be rendered within the comfort of your own home. This allows for you to avoid taking time to go to an appointment, take the worry out of finding childcare and maintain your privacy.
Do you treat children and adolescents?
Yes, we do treat children and adolescents. Our provider has undergone specialty training and has experience in treating children and adolescents.
What are your hours?
We are open a variety of hours to accommodate for various schedules. We also offer telepsychiatric services so you can be seen in the comfort of your own home. Below are the list of our hours:
Mon 7:00 AM – 4:00 PM EST
Tue 8:00 AM – 5:00 PM EST
Thu 8:00 PM – 5:00 PM EST
Fri 7:00 AM – 4:00 PM EST
Sat 12:00 PM – 3:00 PM EST
Why should I choose Telepsychiatric Bridge Services for my psychiatric care?
Telepsychiatric Bridge Services is a flexible service that allows for extended and weekend hours to make attending an appointment convenient. We also offer telepsychiatric services to maintain your privacy and to allow for even more ease in attending your appointment. We care about our clients and strive to provide the best care for you for a reasonable price.
What is an inexpensive way to get my labs done?
We have partnered with True Health Labs as an inexpensive way for patients to obtain their lab work at a reasonable cash price. See the link below or ask our staff for more information.